Made My Day!

Now without wanting to blow my own trumpet too much, I do get lots of emails from viewers who watch ScreenCastsOnline and get a tremendous amount from both the free shows and the paid for membership. I try and keep the content interesting and varied, fully understanding that it's impossible to please all of the people all of the time, but I think I strike a good balance and that is reflected in the large number of emails from delighted viewers that I get. However, occasionally I get an email that just blows me away and frankly, can be pretty humbling. Some background first... I got an email from a partially sighted viewer (lets call him John) a couple of weeks ago and he mentioned that he was having trouble reading his membership panel on the ScreenCastsOnline website. It was dark grey on light grey. Thanks to some assistance from Klaus Lovgreen (my good friend and CSS guru) we changed it to black on grey and increased the fontsize. All was well, so I let John know and he replied back that it was perfect and thanked me. He also mentioned that he'd asked me 11 months ago if I could do a show on Speech on the Mac and if it was any nearer the top of the pile? 11 months ago? Damn! I hate disappointing people. What else could I do but research and put together a show on OSX Speech technologies and I published it this week. I got another mail from John today and after checking that it was OK with him, I wanted to share it with you. So here it is:
Hi Don, A big thanks for this weeks show on speech technologies. When I saw this weeks show I was so surprised I had a little cry. It's always been difficult having poor eye site and using a computer, but with this show it's made my life a lot better. It was worth the 11 months wait. All the very best JohnNothing else to say really.